Report A Maintenance Issue

If you are an existing tenant who is experiencing a maintenance issue, please report it here

Maintenance Form

Emergency Numbers

If there is an emergency overnight or over the weekend, please contact the required contractors directly. This is for genuine emergencies only! If you experience a break in, you must notify us and the police. If you experience a gas leak or fire, you must contact public services. Please use common sense approach with this!

Electrician

AP Electrical

If you are experiencing an electrical fault.

07813219336

Gas/ Boiler Engineer

Rob

If you are experiencing a boiler/gas issue.

07967829694

Us

Portland Management

If you are experiencing any other issue.

01772 558433

07954030505

Timescale for Completion

Emergency Repairs

Within 24 hours. These are repairs to avoid immediate danger or serious damage to your home.

Urgent Repairs

Within 72 hours. These are repairs that cause inconvenience and which, if left incomplete, will cause damage to your home.

Routine Repairs

Within 28 calendar days. These are non-urgent repairs that do not pose an immediate risk to health, safety and your home.

Important Files

Click to Download

Portland Tenants Guide

This guide is fundamental to your tenancy. Please read and ensure you understand the details.

Download

Portland Damp Guide

If you are experiencing damp issues in your property, then please read through our guide below

View Here

Privacy Policy

Please ensure you keep updated with our Privacy Policy and understand the terms & conditions.