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Privacy Policy
INTRODUCTION
We are committed to protecting your privacy. This privacy policy explains how and for what purposes we use the information collected about you. Please read this Policy carefully. By using our website or any services we offer you are agreeing and consenting to the processing of your data as set out below. We sometimes use your data to provide additional marketing or communication services but you can always opt out of this.
Information we collect about you
We collect and process the following information about you:
• Information you provide to us. You can provide us with information about you by filling in forms on our website or by contacting us by telephone, email or otherwise. The information you provide to us may include your name, address, email address, telephone number and any other information you choose to provide.
• Information we collect about you. This is different to information you give us because it relates to technical data that we collect. When you use our website, we automatically collect information about you, your computer or mobile device, your IP address and information about how you use our website and other websites.
• Information we receive from other sources. We may receive information about you if you use a property portal website to contact us. This could include details of your property search and information about your likely interests. We may combine this information with other information you provide to us or which we collect about you.
How we use your personal information
We use personal information about you for the following purposes:
• Providing services to you. We use your personal information to provide you with information and services that you request from us and to administer any promotions or competitions you enter with us.
• Marketing and advertising. We use your personal information to provide you, or to permit selected third parties to provide you, with information about goods or services that we think will interest you.
• Service improvements. We may use your personal information to tell you about changes to our services and to help keep our website secure. The legal basis for processing your personal information in these ways is typically one of the following:
• Consent. You have consented to us using your personal information for this purpose. You can withdraw this consent at any time by emailing info@portlandpropertymanagement.co.uk.
• Performance of a contract. It is necessary for us to process your personal information to perform a contract with you, or for us to take steps on your instruction prior to entering into a contract with you.
• Legitimate interests. It is in our legitimate interests to use your personal information for this purpose to operate our website, to provide and promote our services, and to protect our business.
• Legal obligations. It is necessary for us to process your personal information to comply with the law.
Sharing your personal information
We may share your personal information with third parties in the following circumstances:
• Landlords, tenants, vendors and purchasers. When you ask us to do so, we may share your personal information with current or prospective landlords, tenants, vendors and purchasers (and their respective advisors) in relation to any potential sale or rental. If any of these third parties is a business, then they will become a data controller of the information we provide, and their own privacy policies will apply.
• Our business partners, suppliers and subcontractors. We may provide your personal information to our business partners, suppliers and subcontractors who are providing services to us, or where necessary to provide a service you have requested. We may also share your personal information in order to obtain professional advice, or to comply with a legal obligation or a request from law enforcement or another regulatory authority.
Storing your personal information
The information we store about you is stored on computer systems based in the European Economic Area (EEA). Once we receive your information, we will use strict security procedures to try to prevent unauthorised access. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. Only employees who need access to your information to perform a specific job are granted access to personally identifiable information. We may require you to co-operate with our security checks before
we disclose information to you. We will store your personal information for as long as is necessary for the purposes for which it is processed. These periods will vary depending on the nature of the information and your interactions
with us.
Cookies
We use cookies and other similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website (for example, to remember your details and improve our website). By using our website, you agree to our use of cookies.
Refusing or withdrawing your consent to cookies You may adjust your browser settings to refuse cookies, but some of the services on our website may not work if you do so. You can find our more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
Your rights
You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you. UK data protection law also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by
contacting us at the address below or by emailing info@portlandpropertymanagement.co.uk. We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to this policy
We may amend this policy from time to time. New versions of this policy will be posted on this website and are effective immediately, so you may wish to check this policy any time you provide us with personal information.
Links to other websites
Our website may contain links to other websites that are not run by us. If you follow a link to another website, please note that other websites have their own privacy policies and we are not responsible for those policies or other websites’ content. You should check these privacy policies before submitting any personal information to these websites.
Contacting us
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:
The Watermark
9-15 Ribbleton Lane
Preston
PR1 5EZ
Or
info@portlandpropertymanagement.co.uk
We hope that we will be able to answer any questions or concerns that you have.
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